Why I believe Servant Leadership Is The Best Leadership Style

In business today, there are many different leadership styles that people can adopt to guide their teams and achieve their goals. One style that has gained increasing popularity in recent years is servant leadership. This approach to leadership prioritizes the needs of the team members over the needs of the leader, and focuses on creating a culture of service and collaboration. In this post, we'll explore why servant leadership is crucial in business and how it can benefit both the team members and the organization as a whole.

Servant leadership fosters trust and loyalty. When leaders prioritize the needs of their team members, it creates a sense of mutual respect and trust between the leader and the team. This trust can lead to increased loyalty from team members, as they feel valued and supported by their leader. When employees feel like their leader cares about them as individuals, they are more likely to be engaged, committed, and motivated to do their best work.

By prioritizing the needs of the team over their own, servant leaders create a culture of collaboration and teamwork. When team members feel like they are all working towards a common goal and that their contributions are valued, they are more likely to work together effectively and efficiently. This can lead to improved communication, better decision-making, and more innovative ideas.

It also encourages personal and professional growth. When leaders prioritize the needs of their team members, they create an environment that supports personal and professional growth. Servant leaders are often mentors and coaches, helping their team members develop their skills, learn new things, and achieve their goals. By investing in the growth and development of their team members, servant leaders create a culture of continuous improvement and learning.

When leaders prioritize the needs of their team members, they create a supportive and positive work environment. This can lead to improved employee well-being, as team members feel valued, supported, and cared for. Servant leaders are often more empathetic and understanding of the challenges their team members face, and work to create a culture of work-life balance and wellness. This can lead to improved productivity, better decision-making, and more innovative ideas. Servant leaders are often able to create a positive and supportive work environment that attracts top talent and helps to retain existing employees.

By prioritizing the needs of the team over their own, servant leaders can foster trust and loyalty, promote collaboration and teamwork, encourage personal and professional growth, improve employee well-being, and lead to improved business outcomes. By adopting this approach to leadership, organizations can create a culture of service and collaboration that helps their teams thrive and achieve their goals.

Have a great weekend.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

How To Commincate With The Three types Of Learning Styles

When it comes to learning, everyone has their own unique learning style. The three primary learning styles are visual, auditory, and kinesthetic. As a speaker or communicator, or leader, it is important to understand how to speak to each of these different types of learners. Here are some tips for how to speak to visual, auditory, and kinesthetic learners:

Visual Learners

• Use visual aids such as slides, diagrams, and images to illustrate your points

• Use descriptive language to create vivid mental images for the audience

• Provide handouts or written materials for the audience to refer to

• Use gestures and body language to enhance your message

• Use color and contrast in your visual aids to make them more engaging

Auditory Learners

• Speak clearly and audibly

• Use descriptive language to create mental images for the audience

• Repeat important points to reinforce them in the audience's mind

• Use rhythm and cadence in your voice to make your message more engaging

• Use music or sound effects to create a mood or tone that supports your message

Kinesthetic Learners

• Provide hands-on activities or demonstrations to engage the audience

• Encourage audience participation through role-playing or interactive exercises

• Use physical props to illustrate your points

• Use descriptive language that engages the senses (e.g. "imagine the feeling of the warm sun on your skin")

• Incorporate movement into your presentation (e.g. pacing, walking around the room)

By incorporating these tips into your communication style, you can ensure that you are effectively engaging with each type of learner and delivering your message in a way that is meaningful and memorable. Remember, everyone has their own unique learning style, so it is important to be adaptable and flexible in your approach.

Do so and you will see you communications land effectively with those you engage with.  If you don’t you can risk having multiple meetings to go over the same topic. Communication is crucial if we are going to lead or teach anyone. 

Have a great weekend.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Six Things To Be An Effective Communicator

Effective communication is crucial for any leader. It is through communication that leaders can convey their vision, inspire their team, and build influence. However, being a good communicator is not always easy, and many leaders struggle to communicate effectively with their team. In this blog post, we will discuss how leaders can improve their effectiveness in communication.

1.     Know Your Audience: One of the most important things to remember when communicating as a leader is that different people have different communication styles. Some people prefer face-to-face communication, while others prefer written communication. Some people prefer a direct communication style, while others prefer a more indirect approach. As a leader, it is your responsibility to understand your team members' communication preferences and adjust your style accordingly.

2.     Listen Actively: Active listening is one of the most important skills for effective communication. It involves fully focusing on the speaker, understanding their message, and providing feedback. As a leader, active listening is important because it helps you understand your team members' situation, issues, and ramifications. This can help you build trust and influence with your team, which is crucial for effective leadership.

3.     Be Clear and Concise: When communicating as a leader, it is important to be clear and concise. This means using simple language and avoiding technical jargon or complex phrases. It also means being direct and getting to the point quickly. By doing so, you can ensure that your message is easily understood and that there is no confusion or misinterpretation.

4.     Provide Feedback: Providing feedback is an essential part of effective communication. As a leader, you should provide feedback regularly to your team members, both positive and not so positive. Positive feedback can help motivate and inspire your team, while the not so positive feedback can help them improve their performance. It is important to provide feedback in a timely and constructive manner, and to focus on the behavior or performance, rather than the person.

5.     Use Visual Aids: Visual aids can be a powerful tool for communication. They can help to clarify complex ideas, make your message more memorable, and keep your audience engaged. As a leader, you can use visual aids such as diagrams, charts, and graphs to help illustrate your points and make your message more impactful.

6.     Practice Empathy: Empathy is the ability to understand and share the feelings of others. As a leader, practicing empathy is important because it helps you connect with your team members on an emotional level. By understanding their feelings and concerns, you can address their needs and build trust and rapport.

Effective communication is essential for any leader. By understanding your audience, actively listening, being clear and concise, providing feedback, using visual aids, and practicing empathy, you can improve your communication skills and become a more effective leader. Remember, effective communication is not just about what you say, but also how you say it. With practice, you can develop the skills you need to communicate effectively and inspire your team to achieve their goals.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Why Women In Leadership Is Crucial For Businesses

In recent years, the push for gender equality in the workplace has gained significant attention. One crucial aspect of this is the need for female leadership in the workplace. In this blog post, we will discuss why we need female leadership and the benefits it can bring to an organization.

First and foremost, female leadership brings diversity to the workplace. Diversity is essential for any organization to succeed in today's global economy. Having a diverse leadership team can bring different perspectives, ideas, and approaches to problem-solving, leading to better decision-making and improved business outcomes.

Additionally, research has shown that companies with female leaders tend to perform better financially. A study by McKinsey & Company found that gender-diverse companies were 15% more likely to have financial returns above their respective national industry medians. Having female leaders in top positions can also improve a company's reputation, making it more attractive to customers, investors, and potential employees.

Furthermore, female leaders can serve as role models for other women in the workplace. Seeing women in positions of power can inspire and motivate other women to aspire to leadership roles themselves. This can lead to a more diverse and inclusive workplace, where everyone has equal opportunities to succeed.

Another benefit of female leadership is the ability to create a more collaborative and supportive work environment. Women tend to be more empathetic and relationship-focused, which can lead to a more supportive and inclusive culture. This type of environment can improve employee engagement, reduce turnover, and ultimately lead to better business outcomes.

In addition to the points mentioned above, female leaders are often exceptional communicators and have a unique ability to build trust within their teams. Studies have shown that women tend to have a more collaborative and inclusive leadership style, which can make employees feel valued and heard.

Effective communication is essential for any leader, and female leaders often excel in this area. They tend to be active listeners and are skilled at creating open and honest dialogue within their teams. This communication style can build trust among employees, leading to improved collaboration and teamwork.

Building trust is essential for any leader, and female leaders are known for their ability to establish and maintain strong relationships with their teams. Female leaders often prioritize building relationships and creating a positive work environment, which can lead to greater employee engagement and loyalty.

Moreover, research has shown that female leaders tend to be more emotionally intelligent than their male counterparts. Emotional intelligence involves the ability to understand and manage one's emotions and the emotions of others. This skill can be essential for building trust, resolving conflicts, and creating a supportive work environment.

Female leaders bring unique strengths to the workplace, including exceptional communication skills and the ability to build trust within their teams. These qualities can lead to improved collaboration, higher employee engagement, and better business outcomes. By embracing and supporting female leadership, organizations can create a more inclusive and diverse workplace, leading to greater success for all.

As you can see, there are many benefits women in leadership positions bring to the table. Unfortunately many businesses overlook these benefits and keep moving along with a workforce that is disengaged, a mindset of just keep working hard and we will get there, and failing to hit the full potential of the organization. Women are great assets to the leadership team and unfortunately many leadership teams fail to recognize this.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Employee Engagement Ideas

Employee engagement is a critical aspect of any successful organization. Engaged employees are more productive, creative, and committed to their work, resulting in increased overall business success. Employee engagement programs are a great way to boost engagement and create a positive workplace culture. In this blog post, we will explore some ideas for employee engagement programs that can help drive success within your organization.

Recognition and Rewards Programs

Recognition and rewards programs are an effective way to show appreciation for your employees' hard work and dedication. Recognizing employees for their efforts and achievements can boost morale, increase motivation, and foster a positive work environment. Rewards can come in many forms, such as bonuses, gift cards, extra vacation days, or even simple things like a public shoutout or a thank you note. The key is to create a program that recognizes and rewards employees for their contributions in a way that aligns with your company culture and values.

Professional Development Opportunities

Investing in your employees' professional development not only benefits the employee but also the organization. Providing opportunities for growth and development can increase engagement, motivation, and retention. Employees who feel that their employer is invested in their career development are more likely to be committed to their job and work harder to achieve organizational goals. Professional development opportunities can include training programs, conferences, workshops, mentorship programs, and more.

Employee Wellness Programs

Employee wellness programs are a great way to show that your organization cares about the health and well-being of its employees. These programs can include activities such as health screenings, fitness challenges, mental health support, and stress management workshops. By promoting employee wellness, organizations can create a culture of care and support, leading to increased engagement and productivity.

Team-Building Activities

Team-building activities are a great way to foster collaboration, communication, and teamwork among employees. These activities can include things like team lunches, happy hours, volunteer work, or team-building exercises. Team-building activities can help break down barriers between employees, promote a positive work environment, and increase engagement.

Employee Feedback and Engagement Surveys

One of the best ways to understand what motivates and engages your employees is to ask them. Employee feedback and engagement surveys can provide valuable insights into what your employees need and want from their work environment. Surveys can be conducted anonymously to encourage honesty and can cover topics such as job satisfaction, communication, and overall engagement. Use the feedback collected to inform and improve your employee engagement programs.

In conclusion, employee engagement programs are a great way to boost engagement and create a positive workplace culture. By investing in recognition and rewards programs, professional development opportunities, employee wellness programs, team-building activities, and employee feedback and engagement surveys, organizations can create a culture of care and support that leads to increased engagement, motivation, and productivity. Remember, the key to successful employee engagement programs is to align them with your company culture and values and continuously improve them based on feedback from your employees.

Have a great week!

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Importance of Leadership In The Workplace

Leadership is a critical aspect of any workplace. It sets the tone for the company's culture, influences employee engagement and productivity, and impacts the overall success of the organization. While there are many leadership styles, one that has gained popularity in recent years is Servant Leadership. In this blog post, we will explore why leadership is important in the workplace and why Servant Leadership is key from an employee's perspective.

Leadership is crucial in setting the tone for the company's culture. Leaders are responsible for creating a positive work environment that fosters collaboration, communication, and innovation. A good leader can inspire employees to work towards a common goal, promoting a sense of community within the organization. Leaders who foster an environment of trust and respect can help employees feel valued and motivated to give their best effort.

Leadership style can have a significant impact on employee engagement and productivity. Studies have shown that employees who feel valued and supported by their leaders are more likely to be engaged in their work, leading to increased productivity and job satisfaction. Conversely, a negative leadership style can lead to disengaged employees, which can result in decreased productivity, high turnover rates, and a negative impact on the company's bottom line.

Servant Leadership is a leadership style that focuses on serving others first, rather than the traditional top-down approach. This style of leadership encourages leaders to put the needs of their employees first, creating a culture of service, empowerment, and collaboration. From an employee's perspective, this leadership style can be beneficial in many ways.

Servant Leadership promotes employee engagement and empowerment. When leaders prioritize the needs of their employees, it can create a sense of ownership and responsibility for their work. Employees who feel empowered to make decisions and contribute to the company's success are more likely to be engaged and committed to their work.

Second, Servant Leadership can lead to increased trust and respect between leaders and employees. When leaders demonstrate a genuine interest in their employees' well-being, it can create a culture of trust and respect. Employees are more likely to feel valued and supported when they believe their leaders care about their success.

Servant Leadership can create a positive work environment that promotes collaboration and innovation. When leaders prioritize the needs of their employees, it can encourage collaboration and teamwork. Employees who feel supported and empowered are more likely to work together, share ideas, and innovate to achieve shared goals.

In conclusion, leadership is a critical aspect of any workplace. It sets the tone for the company's culture, influences employee engagement and productivity, and impacts the overall success of the organization. From an employee's perspective, Servant Leadership can be key in creating a positive work environment that fosters engagement, empowerment, and collaboration. By prioritizing the needs of their employees, leaders can create a culture of service and support that can lead to increased trust, respect, and ultimately, success.

Have a great week.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Alternative Sales Manager Titles

In today's fast-paced and competitive business environment, organizations need sales managers who can lead their teams to achieve extraordinary results. While all sales management roles are critical, the role of a Sales Leader is becoming increasingly important for organizations looking to stay ahead of the competition. In this blog post, we will explore why a Sales Leader may be better than other sales management roles.

Sales Leaders have a unique perspective on the market and customers. They are focused on building strong relationships with customers, identifying new business opportunities, and developing sales strategies that are innovative and effective. By building relationships with customers, Sales Leaders can gain valuable insights into what customers want, which can be used to develop tailored sales strategies that meet their needs.

Sales Leaders are highly skilled in managing and developing sales teams. They have a deep understanding of what motivates salespeople and how to create a high-performance sales culture. By setting clear expectations, providing ongoing training and coaching, and incentivizing performance, Sales Leaders can create a sales team that is focused on achieving extraordinary results.

Sales Leaders are visionaries and thought leaders in their field. They are constantly looking for new and innovative ways to improve sales performance and drive growth. By staying up-to-date with the latest trends and technologies in their industry, Sales Leaders can develop sales strategies that are ahead of the curve and deliver results that exceed expectations.

Sales Leaders are highly effective communicators. They are skilled at conveying their vision and strategy to their sales team, as well as other stakeholders within the organization. By communicating effectively, Sales Leaders can build support for their initiatives, create alignment across the organization, and drive success.

While all sales management roles are critical, the role of a Sales Leader may be better suited to organizations that are looking to stay ahead of the competition. Sales Leaders bring a unique perspective on the market and customers, are highly skilled in managing and developing sales teams, are visionaries and thought leaders in their field, and are highly effective communicators. By leveraging these skills, Sales Leaders can help their organizations achieve extraordinary results and drive growth.

Have a great week!

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Three Leadership Qualities We Need To Develop

Employee engagement is a critical factor in the success of any organization. Engaged employees are more productive, innovative, and committed to the success of the organization. They are also more likely to stay with the organization and contribute to its long-term success. However, engagement is not something that can be achieved by simply providing employees with a paycheck and benefits. It requires a supportive and positive work culture, effective communication, and trust between employees and their leaders.

Developing influence, trust, and communication skills is essential for leaders who want to increase employee engagement within their organizations. These three qualities are interconnected and reinforce each other in creating an engaged workforce.

Influence is the ability to inspire and persuade others to take a particular course of action. For leaders, this means being able to motivate their teams to work towards a common goal. Influence is not about being manipulative or forceful, but rather about understanding the needs and motivations of your team and using that understanding to guide their actions. By developing influence skills, leaders can inspire their teams to take ownership of their work and feel a sense of pride in their accomplishments.

Trust is another critical aspect of employee engagement. When employees trust their leaders, they are more likely to feel secure in their jobs and less likely to be looking for opportunities elsewhere. Trust is built over time through consistent actions and behaviors that demonstrate integrity, honesty, and reliability. Leaders who are trusted by their teams are more likely to create a positive work culture where employees feel valued and supported.

Effective communication is also essential for increasing employee engagement. Leaders who communicate effectively with their teams can create a sense of clarity and purpose that helps employees understand their role within the organization. Communication is not just about speaking, but also about active listening and responding appropriately to feedback. By prioritizing communication, leaders can ensure that employees feel heard and valued, which can help to increase their engagement with the organization.

By developing influence, trust, and communication skills, leaders can create a work environment that fosters employee engagement. This, in turn, can have numerous benefits for the organization, including increased productivity, improved innovation, and a more positive work culture. Moreover, engaged employees are more likely to stay with the organization and contribute to its long-term success.

Leaders who want to increase employee engagement can take several steps to develop these essential qualities. They can seek out resources such as books, courses, and coaching to develop their influence and communication skills. They can also work on building trust with their teams by consistently demonstrating honesty, integrity, and reliability.

Employee engagement is critical for the success of any organization. By developing influence, trust, and communication skills, leaders can create a work environment that fosters engagement and motivates employees to do their best work. With effort and dedication, any leader can develop these skills and create a work culture that benefits both employees and the organization.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

What Is The Most Important Leadership Skill?

I am often asked what about the most important leadership skill.  People want to know the one thing they need to know to be a successful leader.  This is about the time that I burst their bubble about leadership.

I tell them that there is no one thing that makes you a great leader.  There are quite a few things that we need to be able to do and likely we will not be able to be amazing at all of them. 

One area that we can work on to increase our leadership capacity is learning how to communicate effectively.  That is right communication is a key component to leadership.  We can be brilliant at a specific topic, but if we can communicate it in a way that everyone understands it then we are really not that smart. The best leaders can take a complex topic and communicate it in a way that a middle school student can understand it.  That is the sign of a great leader and intelligence.

The first thing we can do is not use very complex vocabulary (words) to break down a topic.  We don’t need to use $100 words when a 50-cent word will work just fine.  Far too often leaders use these large words that confuses others.  This makes them think they are more powerful because they use these large words, but if people don’t understand, how are they going to move forward?  People need to understand more than we need to see ourselves as brilliant.

The other thing we can do is tell stories.  Ever sit around a camp fire and listen to stories?  We love them.  Sitting hearing someone older tell stories about something and the lesson that was learned is how we as a culture have learned since the beginning of time.  Learning how to communicate and tell stories to help others understand the topic is how we relate to others.  Similar experiences that people have in a story will actually build influence and trust.  Learn how to tell stories and you will be able to bring the audience in and teach them.  A great resource of doing this is Storyworth by Mathew Dicks.  It is a great resource to learning how to tell stories. 

Body language is also key in communicating.  That’s right body language.  90% of all communication is nonverbal.  That means our posture, facial expressions, and how we move communicate more than the words that come out of our mouths.  Far too often leaders stand behind a podium that creates a barrier between them and the audience. 

We need that energy if we are going to make points land so get out from behind a podium.  Take an improv class to learn how to make a point land.  Performers know how to make a point land and how to create climactic moments with their body movements and vocal tones.  Being able to help people understand the point and the excitement at the correct time is key.

There are degrees on communication because it is such a complex topic.  We don’t have to major in communication to be able to communicate well, but if we use some of the tips above we can greatly impact our ability to communicate effectively with those around us making us better leaders.

I hope this read has helped you and if you want to learn more about communication in leadership check out my youtubechannel for some videos on leadership and communication.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

How To Build Work Relationships

Today with remote workers, the workforce changing over in record numbers, and engagement extremely low, we need to learn how to build networks in our own companies.  Different parts of the organization are located all over the world.  We need to know and build relationships with other parts of our organization while we are not able to do that face to face. 

How do we as managers of new individuals, new employees, new teammates grow relationships with others inside of the organization.  It’s complicated, and will take time, but it can be done if we are intentional about it.

This is the time that we have to put on the sales hat and think about how we grow influence and trust with others.  That is right, we need to think like sales professionals.  No not an evil sales person that does not care about customers and just cares about golf and selling products.  The good sales professional is the one that cares about understanding those they interact with.  They want to serve those they interact with so that they can move forward.

These sales professionals actually focus on the relationship and how they will be able to help their customers win and be the Hero of their own story.  That is the type of hat I am saying we need to wear.

The first part in building relationships is to learn and understand the individual that we are coming in contact with.  We want them to understand that they are heard and known.  We do not want to treat them as a commodity, but as an individual.  Someone that matters.

That’s what we all want right?  We want to know that we are known, heard, and that we matter.

We need to focus on others in the same way.  We have needs, but we really need to work for them an serve them if we want to obtain our better way forward.  We need to take the focus off ourselves and focus on learning about them. 

See the others we work with have situations, issues, and ramifications that if not fixed will result in poor performance, disengagement, apathy, and likely them leaving for another job.  If we can create a culture of helping each other and learning about each other.

When others know that we are not just trying to use them then we will build trust and out of that we get relationships.  That is right we build trust and relationships when we build influence with others.  Businesses move on trust and we need this if we are going to build relationships. 

Today in business we need to make sure that we are going out of our way to build relationships if we are going to move forward in business. If we do this, that we will have a better quality of life as well as success in business.

Focus on putting on that sales hat and building relationships and so we can succeed with others. 

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Most Important Leadership Qualities You Need To Succeed!

Leadership has so many aspects to it.  There is so much that a leader needs to know to be effective in their position.  Their frame of mind, their ability to gain influence, their ability to build trust, communication, and the list goes on to what leaders need to do well.

Today let’s talk about the most important leadership qualities that a leader must excel at if they are going to be effective in their position.

Leaders first and foremost must know that being a leader does not mean that they get to sit up on a throne like a king and order others around to do all their bidding.  Leaders actually have to flip their frame of mind to be one of a servant leader.  That is right, they are serving their organization and their teams by being a servant leader.  That does not mean that they are doing their team’s bidding, but that their decisions are to support their teams do their tasks better. 

How can they institute a process to help the team work more efficient.  Not too many processes though because that will just grind the organization to a crawl.  How can they help guide the teams to move efficient through their tasks to get their jobs done well and on time.

The next thing that a leader needs to be able to do is build influence with those they work with.  That is right they need to be able to build influence.  This is where knowing the sales process and how people buy will enable them to succeed. That is why typically someone that has been in sales is an effective leader. 

Leaders don’t have to be the greatest sales person, but the fact that they understand the process will help them lead well.  Knowing how and why people buy and buy in is crucial to building influence.  That is why I wrote the book for people to be able to have a simple process they can repeat over and over to grow higher levels of influence.  Without being able to build influence the leader will not be able to get the right people on the bus to move the organization forward effectively.

The third crucial quality that a leader needs to have is the ability to communicate effectively.  That is right we can be the smartest person on a specific topic, but if we can’t communicate so that others can understand the topic and be able to action that topic we will fail. 

Communication is key for instilling the vision, building trust, and moving others forward.  This does not mean that we use big words to make ourselves seem more intelligent either.  The best communicators can take complex topics and break them down into a simple language that even a child could understand.  If we can’t do that then we really are not that intelligent and are not going to be effective leaders.

Being able to understand and action these three qualities is imperative if we are going to be effective leaders for our teams. 

If you have questions about either of these three crucial leadership qualities feel free to reach out.  I would be more than happy to help you gain more traction as a leader!

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Team Trust Building Games

Team trust building is crucial to an organization.  Without trust we don’t move forward.  High trust organizations thrive while low trust organizations flounder.  When trust is high in an organization speed goes up and costs go down.  That means more profits!

Trust is key if we are going to survive in the economic climate that we are in.  We need to have trust with our teams so we don’t have to keep following up to see if tasks got completed on time.  Too many organizations waste resources because they do not have high levels of trust.

Team building is one of those topics that leaders in their organizations always ask for ideas.  Some ask for the large expenses because they have decent budgets while others look for more economical solutions.  This week’s post will help with some ideas that will be lower investments for team building.

These ideas are under $50 per person on the investment side.

Questions for humans

This is a card deck that gets people sharing about their thoughts of a topic.  Ramsey solutions has come out with this and they are not just for adults but for families as well.  It’s a great resource because when we listen to how others answer some of these questions, we start to get a perspective and insight into who they are.  Remember if we don’t know someone, we don’t typically trust them.  We need to get to know people before we can trust them.  When we are sitting down for lunch together, or the first few minutes of a weekly team meeting open up the deck and ask a question or two for everyone to answer.  We will laugh and get to know each other which leads to building levels of trust.

Escape rooms

I love escape rooms not only are they challenging for puzzles, but by doing them we typically have others helping us.  Someone has a different perspective to the clue and helps solve the puzzle typically.  This results in us being able to communicate to solve things together which communication is key for trust.  They are also fun because as we solve things together, we build confidence in each other.  Bonds start to form and trust increases.

The third option is laser tag.  Yes, I said laser tag.  There is a place in Brandon Florida called CQ tactical.  It’s laser tag, but with a twist.  Two teams enter, one team wins.  The teams are set up on missions like protecting a diplomat while the other team is looking to capture the diplomat.  There is another where there is a bomb that has to be deactivated while you are being shot at by the other team.  So many kinds of scenarios, but what happens is people have to work together, strategize together, and execute the plan to complete the missions.  It is a lot of fun and laughs, with people building trust together to accomplish missions together.  Just watch out for those girl scout troops, they are ruthless and sharp shooters!

Get out of the office and do some of these to build trust and communication with your team and you will see the benefits of a high trust environment.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

The Benefit Of Having Mentors

Why do we need mentors?  Why are they called mentors?  How do you become a mentor?

Why is it that we think we can just do life on our own and that we have all the answers?  Why do we time and time again struggle with the same issues and not reach out for help?

I spent the majority of my life doing things on my own and finding the correct answer to my situation with tons of research and exploration.  Hours and hours were spent to solve the issue I was facing.  By doing this I ended up wasting a great deal of time and effort with little progress.

That is when I finally relented and started asking for help.  That is when mentors stepped in to help me avoid many pitfalls, increase my speed and efficiency, and grow my success faster.  I have had mentors in business, finance, faith, and in relationships. All key to my success today.

Mentors are people that have experience in the area that we are trying to walk through and have the scars from the battles we will face.  They have experienced a majority of the similar trials that we will see on our journey.  They have likely fallen into some of the traps that we will encounter.

Mentors are people with a servant heart that want to help the next generation succeed.  These individuals do not do it for the notoriety either.  They are just wanting to help others succeed. 

Mentors have helped me greatly when I sat with them to share my situation, issues, and ramifications.  They will usually share a story about how they were in that similar situation and what they did as well as the results.  Some happy ending stories, some not so happy ending stories. 

When I was going through my dad’s final year of life, I met with a mentor regularly to talk about what I was going through and the stresses involved.  This mentor was able to help me with coping, the grieving curve, and understand all that I was going to be losing as this chapter closed in my life.  This was a tough time and I am glad I had a mentor in my life to help me see through it while managing every day stressors..

I have also been mentoring a young man who is at the stage of his life where he is trying to figure out his career path.  He is an intern at a very well-known local organization and trying to figure out what doors to walk through.  The discussions we have had and stories I have shared have helped him rethink his possibilities. 

He has a bright future and I look forward to seeing where he goes professionally as well as relationally.  The hope is that he avoids some of the pitfalls that I have experienced in my life with the stories and insight that I have shared. 

Mentors are great resources to help us with questions we have about what we are going through.  They are people that want to help poor in and serve us with their knowledge.  Finding a mentor for a particular area of life that we need help is going to benefit us more than we can ever imagine.  Seek out a mentor today if you are struggling with a decision, or offer to be a mentor.  You will feel a sense of purpose when you lend a hand, or a story to help someone else avoid the pitfalls of life.

One of my favorite quotes: “Do or do not. There is no try…” - Yoda

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Communication is Key for Success

It’s not what you’ve said, but how you’ve said it.”  How about, “All you needed to do was communicate and we could have avoided this issue in the first place?”

No one is perfect with their communication, but we have to be good at communication when we are in a sales position or in a leadership position.  Communication is a key ingredient in a successful business.  It is actually the most important quality as a leader as well.

We may be the most brilliant leader, but if we can not communicate with those we lead, then we are not going to be able to go anywhere with anyone. 

Leaders need to focus on building up their communication skills if they want to go far.  There are many different ways we can grow our communication. 

The first way we can become a better communicator is to check our posture.  That is right, the majority of communication is nonverbal.  That means what we say and how we say it are affected by our facial expressions and posture.  If we are walking around like EOR (from whiney the pooh) and are trying to present good news, how does that land? 

When we communicate to communicate a point, we can use stories.  That’s right, stories are what we humans gravitate to when we are learn lessons.  Stories allow the listeners to become a part of the story and learn the lesson that is being communicated with us.  We love stories to learn lessons.  We love to hear a good story and when we add the point to it, we grasp it better.

 Another way we can become better communicators is to not use $100 words.  That’s right too many people like to seem more intelligent by using large words that others may not understand in order to seem smarter.  This is actually counterintuitive.  The best leaders are able to take complex topics and communicate them in a way that a middle school child could understand them.  Being able to break complex topics down into easy to understand language is essential.

There are many ways to improve our communication.  We can record ourselves when we are practicing our speech, we can go to toastmasters to learn how to tell stories better, and we can go to acting / improv classes to learn how to present better.  Using a little humor is like giving a little sugar to let the medicine go down smoother. 

We need to become great communicators if we are going to lead organizations into the future.  Without it we will lose engagement, influence, and profits.

For this year I would highly recommend making it a goal to get better at communicating if you want to excel in your career.  It will pay off greatly when you reach the next level in your career and your future self will thank you.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page“

Let's Not Make Excuses For Poor Performance Shall We

If so and so would have done this, or that then I would have we would have won.  I could have done this if it weren’t for somone else… 

I had a conversation with my son while teaching him to drive a car right after I screamed stop.  We were in the left turn lane and he had an obstructed view.  I could see that a car was coming and if we had turned in front of the car I would likely not be here typing today. 

The car was traveling over 50 mph.  His response was that he could not see around the car in the opposite turn lane.  I informed him that if he had turned in front of that vehicle that vehicle would have likely would not have had time to react resulting in that person being injured and the result of the crash meaning that my son would not have a father. 

We pulled over and had the discussion and a few tears were shed about the incident.  It shook me and caused me to not trust his ability to drive for some time.  I was more on edge when riding in the vehicle with him.  Scrutinizing every mistake and pointing them out.  This lowered the trust level with him and delayed his ability to obtain a license.

Now this was an extreme situation compared to most of our lives.

We all have done this from time to time.  We learned this as children.  When we did not do something that we were supposed to do, we made an excuse for why we were not able to do it.  Sometimes the reasons that seemed logical in our minds made our parents laugh at our response that really did not make much sense. 

We make excuses for underperforming at our jobs, fitness goals, financial goals, etc.  We are constantly making up excuses for our underperformance.  Unfortunately, when we do this, we actually give away our power. 

That’s right when we make excuses, we actually give power over to something or someone else.  We actually give our power to achieve away when we do this.  That means that we can not actually look at ourselves in the mirror and say that we are in control of our lives. 

We also affect our relationships with others when we give excuses for poor performance.  We tell others that they can not trust us to perform and that we will need to be watched more closely when given a task.  This puts more work and effort on their plates slowing them down on what they need to do.

Trust is the currency that relationships and businesses function on.  Without trust we will affect the organization’s profitability.  When trust is high, speed goes up and costs go down in the organization.  When trust is low, speed is slow resulting in more effort and higher expenses for similar tasks. 

This also affects stress on the organization’s most important resource.  The people that work for the organization are it’s most important resource.  Without high levels of trust then we will falter and lose money. 

We need to stop making excuses for poor performance if we want to increase trust and profitability. Today make the agreement with yourself to stop making excuses for poor performance and own your setbacks. 

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Why Selfishness Affects Trust And Profits

When I teach organizations the trust equation and how to build influence, I run through the variables that affect trust. Why some people seem to be able to gain trust and influence better than others.  It consistently comes back to one main variable in building trust.

it does not matter how competent, how reliable, or how vulnerable we are with others.  If we are only out for our own gain, willing to step on others for our accolades, then we are going nowhere.  That is right selfishness affects trust.

Selfishness is in the denominator of the trust equation and just like any fraction, the denominator has the most leverage.  Now every individual is selfish to a point.  It’s in our fight or flight mechanism that keeps us safe.  We want to make sure our needs are met and that we are safe.  Sometimes we take it a bit too far.

We all want to succeed at what we are doing and become successful in our careers, relationships, etc.  We want that nice house, nice car, top of the line phone.  No one wants to fail at their endeavors.  Unfortunately, that fear of failure takes over and we start focusing how we can step on others to get to that next level then we are going to sacrifice trust.

If we are willing to sacrifice others for our gain then we are not going to be able to build trust with others.  They will be able to see our intentions.  We can hide our intentions for a short amount of time, but ultimately our selfishness will be like a light shining bright in the night sky.

When we act in selfish ways, people learn that they can not trust us to do what is right, just what is right for ourselves. Selfishness is a filter of how we see the world and how we function in it.  We see our view of the as a means to an end for our own success.

Selfishness does not value others.  It only values our gain.  When others realize this, they understand that they need to interact in a way that protects them.  Which means now they start acting in selfish ways as well.  That means that others are affected and now trust really starts to erode in our organizations. 

When we have low levels of trust, speed goes down, extra meetings happen, extra tracking files are needed, constant reporting, etc.  Costs increase, from all of this excess tracking, resulting in lower profit margins. 

When we have lower profit margins, organizations will then have to start cutting costs everywhere they can.  That means layoffs, using lower quality materials in our of our products / services, making our offerings worth less.  This then starts the downward spiral of lower revenues and accelerates the speed of bankruptcy.

We need to avoid this pattern if we want to stay in business for the long haul and we need to stop being selfish.  We need to serve those around us and as a result we will be able to generate trust which will reverse this spiral and keep us profitable. 

When speed goes up, costs go down.  That means more profits.  That all is affected by the trust and selfishness levels we have at our organizations.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Relationships who needs them...?”

Good morning everyone,

As we venture deeper into the 21st century, and AI is now becoming a crucial part of our businesses.  People wonder if we really need to have relationships with customers anymore.  Do they care about who they buy from?  Do customers just think of our businesses as commodities? Why do we need to have focus on relationships?

Each person that we come in contact with has influence over 100 to 150 other people.  That’s right when we have conversations, meetings, etc. we are affecting how we are talked about to other people.  If we have a bad interaction with a customer, guess what can happen?  They can tell everyone they know in a quick post on social media, tweets, live videos, etc.

We have to be at the top of our game when we engage people each and every day because their friends and family that they interact with will also know how we treated them.  People no longer step in to help stop fights, they instead pull out their phones and hit record.  I guess it’s easier…?

Having relationships with others is how we get things done.  We have influence with those people and that influence carries over to all the people they too influence.  If we have bad experiences with a sales professional, we will let everyone know.  If we have a great experience, what do we do?  We rave about the experience and why others need to do it to.

Putting on our sales hat when we engage others is how we start to set the stage in the correct order.  It is almost an art form watching an old sales professional work the personal relationship and send birthday cards for the customer’s family, as well as celebrating wins that the customer has had.  Meetings on the golf course have transacted in large business deals that cannot be instantaneously measured.  Looking back on the sales process and building relationships will allow your business to grow with your customers.   The transactions do happen, but after work on the personal side.  People will not buy from you if they do not know, like, and trust you. 

I encourage you to leverage the personal side of business along with the professional side.  If learning about people was not important than why do Amazon, Facebook, and your smart phones listen in on your conversations as well as track your searches?  Statistics have shown that when there is a relationship in place between organizations a great deal of growth has happened as well.

Send a card for your customer’s birthdays, kids’ birthdays, weddings, anniversaries, etc.  It is a great feeling to celebrate with your customers and form lasting relationships. 

Remember the first buying decision a potential customer makes is the us.

Grow that relationship!

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Sales = Influence = Leadership

When I decided to become a professional salesperson, it was based on the sales pitch that if you want to be a better manager, more successful in any career, you need to know sales.  I was an engineer at the time and wanted to climb the corporate ladder.   I dreamed of leading groups of people and helping the team shatter goals while working together.  It was not until I received my certification from John Maxwell to be a speaker, trainer, and coach that I understood that Leadership and Sales go hand in hand.

Throughout the certification training John Maxwell stated, “Leadership is Influence, nothing more, nothing less.”  John states this over an over when he talks on leadership.   One gauge that John uses to see if we are good leaders is to see how many people that volunteer look to us for leadership.  When we are moving forward for a cause how many people are willing to follow us when we are not paying them. 

People being paid by us are doing so because they are receiving payment for their services so just because they follow us, does not mean that they believe in us.  If we are not paying these people and they are following us, then we know that they are following because of our leadership.  This is done by our influence.  The more influence we have, the more people will fight by our side for the cause.

What I learned through sales is that the more influence we have with our customers, the more they look to us for help and want to do business with us.  The more we help them get what they want to go, the more we provide top notch service, and the value that we bring causes us to gain influence.  They reach out to us for advice and help.  It does not have to be the product that we sell either.  I have had customers reaching out to me for advice in marketing, software packages, cars, digital cameras, etc.  I was gaining influence with them and they were reaching out to me for help in other areas.

That is when I started really looking at this sales and leadership thing to see if there were common threads.  The truth is that sales and leadership are based on influence.  Great leaders are those that can sell a vision to their organization so much so that the people will “Charge the pits of Hell with a water pistol” – Dave Ramsey.  The most influential people use sales practices to drive forward and get their teams engaged. 

Steps in the sales process to get the customer engage translate right into the leaders process to gain influence with those around them.  They both find the needs of the organization and people, verify those needs, and present the solution in a way to drive engagement to move forward together.  The great thing is that it really is not that complicated.  It’s following a process over and over again gaining influence.  That is why I love working with leaders and sales professionals to help them move forward and grow.  They are so similar that this one process I help with will enable sales professionals and leaders to gain their influence. 

If you are someone looking to grow your influence reach out to me today and I would be happy to review where you are at, where you want to go, and how you can get there.  It’s not complicated, and you can do it. 

Reach out here if you would like to start the discussion.

Have a great weekend!

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

Why Leaders Know Sales

When I first started in sales it was on the premise that if I wanted to be a great manager, business owner, lawyer, president, I needed to know sales.  That is what a successful business owner told me after I had told him that I wanted to be a manager.  He was a great leader and still has people working for him that were with him since he opened his company in the mid 1980’s.  I was not sure why I needed to know sales to be a good manager to be honest, but I knew I would figure it out. 

At first, I was hesitant to change careers.  Six months of hesitation and discussions to be exact.  I did not want to be a salesperson because all life had taught me was that they were evil.  All I had ever been told was bad and experiences were also proof to that same point. 

When I did decide to try this sales thing out, I quickly learned that there was a key ingredient to being a successful sales professional.  Once I figured out that ingredient, customers started opening up to me and sales increased.  I was awarded the prize of top salesman for the United States and had taken the territory to where it had never been before.

I literally had customers asking me about what software would work best for their business and other things that had nothing to do with what I sold.  They trusted me and were asking for my insight on various things that they were struggling with in their businesses. That key ingredient is Influence. In sales the more influence you have the more you sell.  The same is said for leaders.

 As influence increases, people trust us more and are willing to go deeper in relationships with us.  This can be in business ventures, nonprofits, community support, etc.  The more influence someone has the more they excel in whatever they are doing with others.

What I found is that the sales process that I keynote and perform trainings on helps people build amazing amounts of influence fast!  That is right, selling correctly helps us build high levels of influence! 

Keep in mind that selling is not just a product or service.  It can be selling a vision, idea, or that we are going to lead those that report to us.  Building influence using the sales process, leaders gain more engagement from those around them.  Utilizing the sales process to sell our vision and our mission will grant us more influence and greater buy in from those around us.

As you look around your organization look at those relationships of those that go out of their way to help you and those that don’t.  See how much influence you have with these relationships.  Ask yourself, “Why do I have more influence with this person as opposed to another?  What is different with each of these individuals?”  What you’ll learn is that the level of our influence determines how much we can say and do with each individual.

The more influence you have the farther our organizations can go.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book

The Sales Process Uncovered Membership Page

The Question Our Employees Are Asking

Last week we talked about coaching others, this week we will have the discussion that those around us are asking.

Has anyone ever asked you the following question…Do you have my back?

Chances are if you have direct reports, they are asking this question about you.  They were trying to figure this out the moment they start working for you.

Your direct reports want to know that when the chips are down that you will have their back as long as they are doing what is right and ethical.  Far too often in big business employees feel they have to CYA because they do not trust their manager.  CYA stands for Cover Your Assets.  The A is sometimes shortened. 

I have experienced in the issue of having to CYA myself in communications due to a lack of support from managers.  It agitated me greatly because I believed I was left to fight for myself.  It is a lonely position to be in as a report.  Here’s the thing, relationships do not thrive in this kind of environment.

Employees want to know that their managers have their back when the chips are down and that they can reach out to their managers when they need help.  Far too many managers are so busy themselves they forget to establish ground rules for trust and communication at the beginning of the relationship.  There needs to be a set of ground rules of engagement set up from the beginning.  Leaving it up to assumption is a recipe for a bad relationship.   There are a few managers out there unfortunately that don’t really care about relationships with their reports and should look to either move on from their position or retire. 

When trust and communication are not flowing it becomes like a body of water with no movement.  It becomes toxic and everything in it dies.   When trust and communication are absent fear also starts setting in.  When Fear takes hold, trust and relationships do not flourish, they unfortunately die.

If reports don’t trust their manager, then where does the employee bounce ideas off of to move forward in the correct direction?  Where do they expect to get mentorship?  Where do these reports learn the correct way of operating for the organization?

Far too often employees have enough of this lack of trust and communication and elect to leave the department, or worse the organization.  The intrinsic knowledge that the employee has is also following them right out the door.  This then puts the team and management back to start the process over to onboard another employee.  If the cycle keeps occurring the manager will be found out and their management will have to discuss options.  

The cost of onboarding on average about $4000 per employee.   Not to mention the training them on the software and teams that they will need to engage with often.  It is also a good to note that it takes about three to six months for the employee to get comfortable in their new role.  This means they are slower at the start in their position which also costs money to the organization.  Why not work to make sure our reports know that we have their back, how to communicate with us, and build trust.

The answer is setting up guard rails with our direct reports from the beginning to make sure they understand how the trust and communication can work together.  Setting these guard rails up will keep everything moving better and work life to improve.  Employees need to know that they can trust their leaders.  Having that trust and communication will allow the employees to excel and thrive in our organizations.

“Businesses wonder why it is still hard to be thought of as the brand of choice with customers.  How can our business make more profitable transactions and stay out of the commodity battle with low profits?  I equip your sales team to walk with the customer through the five buying decisions, and in the correct order to generate explosive revenues with greater profits!”

www.kevinsidebottom.com

https://drive.google.com/file/d/1lWIVasmkFsoYL4h0AqIZgH6LC3qaw_gI/view?usp=sharing – client profile sheet

https://www.amazon.com/Sales-Process-Uncovered-Success-Influence/dp/0578421518 - Book